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RIGUSA SECURITY

RIGUSA SUPPORT

Security Platform Support

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Get security platform support for account access, staffing requests, guard profiles, active shifts, reports, schedules, app feedback, and privacy questions.

​Security Platform Support Options

support@rigusasecurity.com

Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time

We aim to respond within 1–2 business days.

Email Support
Account & Profile

Manage your login credentials, personal information, and account settings.

Requests & Staffing

Get help with service requests, guard recruitment, and staffing needs.

Shifts, Chat & Reports

Find assistance with active shift logs, reporting tools, and in-app communication.

Privacy & Safety

Review our safety protocols and data protection policies for your security.

Troubleshooting the Rigusa app

  1. Check your internet connection.
  2. Update to the latest Rigusa version.
  3. Close and reopen the app.
  4. Confirm notification and location permissions.
  5. Email support with your device model, iOS version, and a description of the issue.

Rigusa is not an emergency service. Call 911 or local emergency services immediately if you are in danger.

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